Your very own virtual assistant
We are delighted to introduce you to Kotak Mahindra Bank’s chatbot — Keya — your very own virtual assistant!
Keya is smart, is quick and available to answer your banking queries round the clock. Keya already has the ability to field questions on these topics:
So go ahead, ask her questions such as these for a prompt reply:
Where can you find Keya?
How does Keya work?
Keya is powered by Artificial Intelligence to answer your banking queries. The more you talk to her, the more she learns & files in her memory bank. And what she can’t answer straightaway, she remembers for her training and updates such that she can serve you better.
Completely safe and easy banking
Keya is waiting, ready to help you find answers and direct you to the right solutions.
|Sr. no.||Product||Service Request|
|1||Credit Card||Amount payable / Oustanding as per last statement|
|2||Credit Card||Due Date|
|3||Credit Card||PIN Regeneration|
|4||Credit Card||Available Limit Enquiry|
|5||Credit Card||Transaction history|
|6||Credit Card||Switch On|
|7||Credit Card||Switch Off|
|8||Credit Card||Permanent Block|
|9||Credit Card||Payment on own credit card bill|
|10||Credit Card||Apply New Credit Card|
|11||Credit Card||Credit card upgrade|
|12||Credit Card||Replacement of Card|
|13||Debit Card||PIN Regeneration|
|14||Debit Card||Reissue / Replacement of Card|
|15||Debit Card||Switch On|
|16||Debit Card||Switch Off|
|17||Debit Card||Switch On (International)|
|18||Debit Card||Switch Off (International)|
|19||Debit Card||Permanent Block|
|20||Debit Card||Debit card upgrade|
|21||Debit Card||Apply Image Debit card|
|22||Debit Card||Apply New Debit Card|
|23||Track your packages||Track your credit card, debit card, chequebook, PINs (debit card, phone-banking, net-banking) & more|